This is for Premise only, the web config file must be enable for tracing
Web config
Used for tracing
trace enabled = "true"
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Log into SARA
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Copy URL after login - (up to session info)
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Open new tab and copy above URL with trace.axd
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Go back to SARA tab and navigate to page with issue
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Trace tab - clear trace
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SARA - re-create issue
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Trace tab - view details to verify the session ID (found in SARA URL)
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Save details on trace and summary for issue for engineering