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How to manually remove printer.

Updated

Product: Sage 500

Version: ALL

Manual Removal Instructions

If the printer driver needs to be uninstalled, it should be uninstalled from Control Panel > Add/Remove programs, or programmatically as outlined in the Uninstall Dll() section.

However in certain cases one may need to uninstall the printer driver manually from the system. This section outlines the steps necessary to uninstall Black Ice Printer Drivers.

  • Remove Black Ice printer from the Printers

  • Remove driver and port from the Print Server

  • Delete certain registry keys

  • Delete files from system32

  • Delete files from the spool folder

  • Delete registry keys

 

Removing the printer

On XP and 2003: Go to Start > Printers and Faxes, right-click the Black Ice printer, and select Delete.

On Windows 8/7 and 2012/2008: Go to Start(Settings on Windows 8/2012)/Devices and Printers on Windows 7, right-click the Black Ice printer and select “Remove this device”.

Removing the driver and port from the Print Server

On XP and 2003

  1. Go to Start->Printers and Faxes.

  2. Right-click on an empty area, select “Server Properties”.

  3. Go to the port tab and delete the Iceport (An access denied warning might come up. Hit OK, the when the registry keys are deleted in the next step, and the spooler is restarted the port will be deleted)

  4. Go to the driver tab and delete the printer driver

On Windows 8/7 and 2012/2008

  1. Go to Start (Go to Settings on Windows 8/2012)->Devices and Printers.

  2. Select a printer. Print Server properties button will appear on the menu bar. Click on “Print Server Properties”.

  3. Go to the port tab and delete the Iceport (An access denied warning might come up. Hit OK, the when the registry keys are deleted in the next step, and the spooler is restarted the port will be deleted)

  4. Go to the driver tab and delete the printer driver

Printer Driver port names are the following

  • Printer Driver: PDF , Port: IcePortPUR

  • Printer Driver: PDFTS, Port: IcePortTSPUR

Delete Registry keys

On 64 bit machines substitute Windows NT x86 with Windows x64!

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\ Black Ice PDF printer driver

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\ PDF Print Processor


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Ice Monitor P


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\ Black Ice PDF


HKEY_LOCAL_MACHINE\SOFTWARE \Black Ice Software LLC\ Black Ice PDF

(In the case of 64 bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Black Ice Software LLC\ Black Ice PDF

HKEY_LOCAL_MACHINE\SOFTWARE \Black Ice Software LLC\ PDF Printer Driver 

(In the case of 64 bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Black Ice Software LLC\ PDF Printer Driver)

If previously when deleting the port from the print server an access denied message appeared, restart the spooler:

  1. Start > Run…

  2. Type cmd

  3. Type net stop spooler and hit enter

  4. Type net start spooler and hit enter

Deleting Files

As a summary files need to be deleted from: From the system32 folder, system32\spool\, & Program files folder

Delete the following files in the below grid from on 32 bit system:

C:\WINDOWS\system32

  • Pdf32.dll

  • Tiff32.dll

  • Dib32.dll

  • Jpeg32.dll

  • BiImgUser.dll

  • BiPDFCJK.dll

  • BiPDFInterfaceP.dll

  • BiPDFP.dll

  • BiPDFResources.dll

  • BuPAppNT.exe

  • BuPMonNT.dll

  • BuPResNT.dll

(In the case of uninstalling a demo, delete the bidmoNd.dat file, filenames end with ..Nd.dll instead of NT.dll )

Delete the following files in the below grid from on 32 bit system:

C:\WINDOWS\system32\spool\prtprocs\w32x86

C:WINDOWS\system32\spool\drivers\w32x86

C:WINDOWS\system32\spool\drivers\w32x86\3

Substitute C:WINDOWS with the path where the operating system is installed and on 64 bit systems substitute w32x86 with x64.

  • Pdf32.dll

  • Tiff32.dll

  • Jpeg32.dll

  • BuPProNT.dll

  • BuPDRVNT.dll

  • BuPiniNT.ini

  • BuPResNT.dll

  • BuPUifNT.dll

 (In the case of uninstalling a demo filenames end with ..Nd.dll instead of NT.dll )

Delete: C:\Program Files\e2b teknologies Inc

Delete: C:\Program Files\InstallShield Installation Information\E2b PDF Printer Folder