Re-uploading Documents
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Verify the invoice PDF exists in the folder for upload
(see notes below on where to find this folder in SARA) -
Go to Admin > Setting & Utilities > Logs > Document Upload
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Use the filter to search for the invoice(s),
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Select the invoice with the checkbox in the Select column
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Click the Queue Selected PDF's to Upload button
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Verify after the next successful sync that the invoice was uploaded
NOTE: To verify the default folder setup for these invoices in SARA - go to Admin > Setting & Utilities > Site Options > Options - Documents and Setting section: BASE PATH
It is recommended to apply a filter, such as Balance > 0, for re-flagging invoices for upload. Too many documents flagged for upload at once can cause issues for sync to upload.