To Create the Action Alert:
-
Go to Admin > Master File > Credit Class
-
Choose the Credit Class that you would like to send the email to. Click here for more information on how to setup a Credit Class
-
Click on the Add New Action Alert button
-
Set Seq No. to 1. Click here for more information on Action Alert options and Seq No.
-
Choose the Action Code for the Monthly Recurring Statement you previously created from the Action Code drop down
-
Choose the box for Standalone. This box should appear blue when checked.
-
Set the frequency days to the number of days you would like this to recur. For monthly, you may consider choosing 30 days.
-
Under the Activity ID, choose EmailSend in the drop down menu.
-
Save the Action Alert
To Process the Email:
-
Go to Admin > Generate Actions
-
Select the box next to Specific Credit Class
-
Use the drop down menu to select the credit class for your email
-
Select Generate for Preview Only. * This is not a required step but we recommend you also preview the email before sending to customers. Click here for items to review priot to go live for auto-emails.
-
Repeat steps 1-3 and choose to Generate Actions which will send out the email to all customers