Module: Anytime Docs/E2B Docs
Product: Sage 500, Sage 100, QuickBooks, Peachtree and most ERP systems
Version: 2013, 2014
Subject: Uninstalling E2B PDF Printer manually - deleting registry keys
Resolution
On 64 bit machines substitute Windows NT x86 with Windows x64:
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Black Ice PDF printer driver
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\ PDF Print Processor
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Ice Monitor P
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\ Black Ice PDF
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HKEY_LOCAL_MACHINE\SOFTWARE \Black Ice Software LLC\ Black Ice PDF
(In the case of 64 bit OS: KEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Black Ice Software LLC\ Black Ice PDF)
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HKEY_LOCAL_MACHINE\SOFTWARE \Black Ice Software LLC\ PDF Printer Driver
(In the case of 64 bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Black Ice Software LLC\ PDF Printer Driver)
If previously, when deleting the port from the print server an access denied message appeared, restart the spooler:
Start > Run
Type cmd
Type net stop spooler and hit enter
Type net start spooler and hit enter