EDITION: Standard and Enterprise
RESOLUTION
To purge any transactions from the Online Payments view
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Go to Inquiries By User Pending Payments
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Review transactions and transaction dates on Summary tab
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Review applications on the Detail tab
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Go to Purge tab
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Select option(s)
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Run Purge
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Transactions will be purged from SARA
Options can be selected alone or in combination:
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# of Days Old - purge only transactions older than the specified number of days
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Purge Declined
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Purge No Response
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Purge Reconciled
NOTE: Transactions must show as reconciled to purge, and any open transaction can be reconciled manually or with your ERP system on the Summary tab before purging reconciled transactions
Click here for a video example