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Reset User Password

Updated

  1. Unlocking and Updating a User's Password in SARA 

    1. **Log in as an Admin:**
    - Log into SARA  using an account with Admin rights.

    2. **Navigate to User Management:**
    - Go to `Admin > Master Files > User`.

    3. **Edit the User:**
    - Select the user who cannot log into SARA.

    4. **Unlock the Account (if necessary):**
    - If the user account is showing as locked, click the `Unlock Account` button.

    5. **Update the Password:**
    - Enter the new password that the user would like to log in with.

    6. **Save Changes:**
    - Save the User Master File.

    7. **Have the User Log In:**
    - Instruct the user to try logging into SARA again with the updated password.

    This should resolve any issues the user is having with logging into SARA.